Only here for part of the year?

Save yourself time and money by seasonally suspending all or some of your services when you leave by calling us at 712-664-2221 in Wall Lake or 712-662-5998 in Sac City, or by submitting the Seasonal Customer Departure Form on our website.

Let us know when you’d like to resume service by calling us at 712-664-2221 in Wall Lake or 712-662-5998 in Sac City. You can also submit the Seasonal Customer Return Form on our website. We’ll reconnect your services for a fee of $9.95 and have them ready for you when you arrive. Please submit your Return Request at least 24 hours prior to the time you would like services to resume. If you were previously on AutoPay, those services will also resume.

This service is for seasonal customers only. Seasonal disconnects will occur on the billing cycle, which is the 15th day of the month. Please keep this in mind when you’re planning to disconnect for the season. Service connection should be for a reasonable amount of time and not be excessive. If excessive re-connection occurs, you may be charged our standard installation fee of $59.95.

Online Form: Seasonal Customer Return Form

Online Form: Seasonal Customer Departure Form